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Preliminary

These terms and conditions as well as our Privacy Policy constitute an agreement between Shelu Pty Ltd ACN 630 439 584 (Shelu, we, our, us) and you, the visitor, governing your access and use of the Shelu website accessed through the URL https://www.shelu.com.au.

By accessing or using our website or registering with us, you acknowledge that you have read, understood and agreed, without limitation, to be bound by these terms and conditions.

At the outset, you should be aware that your use of our website is at your sole risk and you agree that you will be personally responsible for your use of our website and all of your communication and activity on our website.

 

Liability

Shelu Pty Ltd is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases.

 

Delivery

The delivery times provided by Shelu Pty Ltd  are estimates only. Shelu will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Shelu  cannot be held responsible for incorrectly entered delivery addresses.

 

Acceptance of goods

The buyer is responsible for inspecting the goods for fault and notifying us within five working days of receiving the good should there be a fault.

 

Pricing

Prices on this website are subject to change without notice. All credit cards are charged in Australian Dollars.

 

Returns

You are able to return your goods within 30 days, no questions asked. If returns are made outside of the 30 day period goods must be in ‘as new’ condition unless faulty.

 

Order cancellations

 

If notified before goods have been dispatched, Shelu will attempt to accommodate order cancellations; however, it is not guaranteed. If items have been shipped, Shelu reserves the right to refuse order cancellation or charge a cancellation fee should we not be able to request the return of the package from our delivery service.

Privacy Policy

Shelu recognises that your privacy is very important to you and we value the relationship we have with you. For this reason, your visit to this website is subject to our Privacy Policy and we encourage you to read our Privacy Policy before purchasing our products or further using our website.

 

Copyright

You acknowledge and agree that any and all trademarks, copyright, designs, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files, software and all HTML and other code contained in our website and all other intellectual property remains at all times vested in Shelu Pty Ltd and/or are the property of their respective third party owner and must not be used in any manner without the prior written consent of Shelu Pty Ltd or the relevant third party.
In relation to any third party intellectual property rights, you acknowledge that nothing in these terms and conditions or on the website of Shelu purports to demonstrate that any third party rights are owned or licensed to Shelu Pty Ltd from the relevant third party.

 

Content

Shelu will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.

Errors, Mistakes and Missing Information

Despite our tireless efforts, Shelu cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issue, Shelu reserves the right to correct such error without notification. Shelu also reserves the right to cancel any order that may have been made under the pretence of such error. In the event where an order is cancelled but has been paid for, the user will receive a full refund.

Customer Feedback

Please note that all customer feedback given to Shelu shall be considered the property of Shelu. This includes all customer communication, testimonials and contact information. By releasing this information to Shelu, you are hereby giving Shelu the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such material in any way deemed appropriate by the management of Shelu.

Your obligations and responsibilities

In the access or use of our website, you agree to comply with these terms and conditions and the special warnings or instructions for access or use posted on our website from time to time. You will always act in accordance with the law, custom and in good faith. You may not make any change or alteration to our website or any content or services that may appear on our website and may not impair in any way the integrity or operation of our website.

Third-party advertising and links to external websites

Shelu website may, from time to time, contain links to other websites, including links to other websites or resources operated by third parties, including advertisers. Shelu has not reviewed all of the websites linked to its website and does not necessarily sponsor, endorse or approve of any of the advertising, products, services or other materials on, or available from, such websites.

Changes to the terms and conditions

You acknowledge and agree that Shelu reserves the right to, and may make changes to, these terms and conditions from time to time to reflect its changing business. However, Shelu will not vary these terms and conditions so as to retrospectively increase your liability to Shelu. Once changes are made to the terms and conditions, Shelu will make a new copy of the terms and conditions available on its website as soon as possible after the changes are made. The amended terms and conditions will apply from the date the new terms and conditions are posted on our website.

You agree that Shelu is under no obligation to provide you with notice about changes to the terms and conditions and you further agree that it is your responsibility to check the terms and conditions for any changes.

If you do not agree to any change to the terms and conditions, then you must immediately stop using our website.

Thank you for taking the time to read our terms and conditions and we hope you enjoy your shopping experience with Shelu!

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